Shipping and return policies for HOR

Shipping Info
Please be sure that your billing and shipping addresses are CORRECT!!!

Ordered items typically will ship within 3-5 working days.

IMPORTANT NOTICE: Some Items will be shipped within 3-5 working days from the officialy Shipping out date of a specific item.

Delivery times vary from 7-30 days depending on your location.


***ONLY REGISTERED SHIPPING WITH TRACKING NUMBER***

*SHIPPING COST BASED ON ITEM(S) WEIGHT & COUNTRY DESTINATION*

Return Policy
If you received a product/content that is defective or damaged you may be eligible for a refund.

Physical CD/Vinyl/Cassette - eligible for refund within 30 days from delivery date.

You may return any unopened item in its original condition for reimbursement of the item price as long as you email us within 30 days from receiving the package. The return Shipping cost delivery is not refunded.

Refunds and replacements are not accepted if a product is returned to us without prior notice.

You must send out the product within 15days after a prior communication with us

Please provide us with a photo of the damage and also the box we used as a package for the item.

IMPORTANT: Register your package as we will not be able to process a refund if it is lost on the way to our office.

You may return unworn and unwashed apparels.

Items with tags removed, items that are worn, and single item sold as a part of a set cannot be returned.